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Rental policies

A plain-English summary of our rental agreement. The full agreement and waiver are sent by text for signature before every rental.

Rental agreement summary

  • The renter must be 18+ and show a valid government photo ID. Riders must be 16+; riders under 18 need a parent or guardian's signature.
  • Rider height about 5′1″–6′2″ and weight up to 300 lb. One rider per bike – no passengers.
  • Ride sober, follow Florida traffic laws and local ordinances, and use the included helmet.
  • No riding on beach sand, dunes, dune walkovers, the pier, or off-road trails. Keep the bike out of salt water.
  • Lock the bike to a fixed object whenever it's unattended. Don't lend it to anyone not on the agreement.
  • Don't modify the bike or change its speed settings.

Waiver

Cycling carries inherent risks. Every rider (or a parent/guardian for minors) signs a liability waiver and assumption-of-risk agreement before riding. We send it by text with your booking confirmation.

Payment & deposit

Payment is due when your booking is confirmed, via the secure link we text you. We place a refundable $200 card hold per bike, released when the bike is returned in the same condition. Prices are per bike, before applicable Florida sales tax.

Damage, loss & theft

  • Normal wear is on us. The renter is responsible for damage caused by misuse, crashes or negligence, up to the cost of repair.
  • Lost or stolen bike: up to $1,200 per bike (a police report is required for theft). Lost key $25; lost lock $35; lost helmet at cost.
  • Flat tire or mechanical issue? Stop riding and text us – within our delivery area we'll swap or fix the bike.

Late returns

15-minute grace period, then $15 per 30 minutes. Text us if you're running late – we can often extend.

Cancellations & weather

  • Free cancellation or rescheduling up to 24 hours before your start time.
  • Within 24 hours: 50% of the rental is charged. No-shows are charged in full.
  • Weather: if there is lightning, a tropical storm/hurricane watch or warning, or a severe weather warning at your start time, we reschedule free or refund in full. We may also end a rental early for safety, with a prorated refund.

Delivery

Free delivery and pickup within a 5-mile straight-line radius of Juno Beach Pier on Half Day rentals and longer, during our hours (Daily 8:00 AM – 7:00 PM). Someone 18+ with the renter's ID must be present at drop-off.

Privacy

See our privacy policy. We use your phone number only to handle your rental – no marketing texts.

Photo credits

  • Juno Beach Pier – Derek Ramsey (Ram-Man). License: CC BY-SA 4.0. Source. Resized and converted to AVIF/WebP; the adapted files are shared under the same license.
  • Juno Beach and the pier from the south – Jeron236. License: CC BY-SA 4.0. Source. Resized and converted to AVIF/WebP; the adapted files are shared under the same license.
  • Juno Beach and Juno Beach Pier – Joel Kramer. License: CC BY 2.0. Source. Resized and converted to AVIF/WebP.
  • Jupiter Inlet Lighthouse – Kirby Collins. License: CC BY 2.0. Source. Resized and converted to AVIF/WebP.
  • Loggerhead Marinelife Center, Juno Beach – Ebyabe. License: CC BY-SA 3.0. Source. Resized and converted to AVIF/WebP; the adapted files are shared under the same license.
  • US-1 / A1A signs in Juno Beach – formulanone. License: CC BY-SA 2.0. Source. Resized and converted to AVIF/WebP; the adapted files are shared under the same license.
  • Actbest Mars Plus ST, black, side view – Actbest (manufacturer product photo). © Actbest – used to show the rental model. Source.

Questions about these policies? Text 561-725-1920 or email hello@jupiterebikerental.com. Last updated September 24, 2026.